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Digital
Online Learning and Collaboration CRM Platform
Rather than the traditional one-way training from staff to customers, a two-way training loop is preferred.
Based on the feedback of customers, online discussion will be emphasized, which involves different departments to learn and solve problems in a team environment. This teamwork approach can align them toward the same strategic direction.
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This can empower participants to share their views and generate new ideas for customers.
Digital: Academics
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